Fast, Reliable Connections!
Please know that we are not resellers,
selling space on another company's system. We own
our own servers. This allows us control over the hardware, software,
and type of content that we allow on our servers. We do what
is called "co-location" of our servers. That means
we send our custom-built servers to a high quality "data center"
to be connected directly to the Internet backbone. The
data center is capable of providing all the bandwidth we
could ever need.
We currently use a solid, reliable,
data center located in Phoenix, Arizona.
The data center is very secure, climate controlled, and has
generator backup in the event of electrical failure. If there
is a problem with the server that can not be addressed remotely,
we hire the technicians at the data center to perform any work
necessary at the server level.
By using many bandwidth providers,
redundant Internet connections are possible. If one provider
is currently unavailable, the traffic is quickly transferred to others.
This helps to keep our servers, and your web sites, available
to your viewers. Names like Sprint, Cox, Qwest, ELI, UUNET, Broadwing, Global Crossing,
and others
make up the list of those providing
connections into the data center.
We use an outside monitoring
service to check our servers availability.
This method also tests the
route into the server from several locations. External
monitoring gives a more realistic picture of the connectivity
into the server. Internal monitoring can only test the server
itself. As often as every 10
minutes, the outside service attempts to connect to
our servers. If there is a failure, we are immediately paged and/or called to
alert us to the problem.
We do all we can
within our power and that of the technicians at
the data center to keep our servers online. By not
overloading our servers with accounts, housing them in a
reliable data center, and using efficient monitoring, we are working
to ensure a excellent up time and uninterupted service for our
clients.
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